Hot Chicken Chain Avoids Foodborne Illness Culpability
Verifiable food safety data avoids foodborne illness culpability
What happened: Every fast-growing restaurant chain’s nightmare: the health inspector arrived after a customer named them as a possible source in a foodborne-illness incident. The inspector can identify any points of contamination “[b]y reviewing records from restaurants and stores where sick people ate or shopped.”
The challenge: Customer needed to produce an unimpeachable record of temperatures and food safety practices from the days in question.
The solution: ComplianceMate combines temperature monitoring with smart checklists, providing an end-to-end food safety system. along with critical data collection at each step in the process.
The results: Data stored in the ComplianceMate system was used to immediately demonstrate continuous, defensible compliance with all food safety practices for the days in question and were eliminated as a source of the illness, thus avoiding a black eye for the brand.
